The Phoenix Zoo is committed to protecting your privacy online. Below is a summary about how information is collected from you and how it is used.

Information Collected

When you shop on our site or subscribe to our newsletter, we collect personal information from you such as your name, e-mail address, zip code, billing address, shipping address, telephone number, product selections, credit card or other payment information and a password. This information is collected when you register.

How Information is Used

We do not sell or rent your personal information to others. We use customer information we collect only for the purposes of emailing newsletters, filling orders, sending promotional information, enhancing the operation of our site, for statistical purposes and to administer our systems. We may use third parties to help process payments and to help administer promotional emails. We give them access to the information needed to do their job. Sometimes that may include some personal information.


We use temporary cookies to help identify you when you visit our store and to customize your experience. The cookies allow you to place items in your shopping cart and help us maintain a secure site. You will be unable to shop on our site without your browser set to accept temporary cookies. We do not use long term (persistent) cookies that are stored on your computer to track your progress through the store, but a voluntary persistent cookie may be assigned. We do not disclose your personal account information or any information about your purchases to outside entities.

Please Contact Us if you have any questions about this policy.